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OUR SATISFACTION GUARANTEE

We want our customers to be 100% happy! If, for whatever reason you are not completely satisfied, please contact us and we will be happy to fix it for you ASAP.

Frequently Asked Questions

Who are you?

We are a small, family business supplying grain, stockfeed and pet supplies to Greater Melbourne for the past 50 years.

Where is your shop?

We no longer have a retail store; we now personally home deliver whatever you like. Call 1300362326 or purchase your goods online.

What if I can’t find a product on your website?

We are constantly improving our website so if there is something you can’t find please email sales@pethorsefarm.com.au or call 1300362326 and there is a good chance we will be able to find it for you.

Who does your delivering?

We have a great team of drivers who will take care to follow any delivery instructions you might have. If you’re not home we can leave it somewhere, if you are and need it taken around the back under the patio – no problems at all!

How much is delivery?

Please click on the 'Delivery' icon on our website and look at the table provided for delivery costs. We deliver free to Essendon, Keilor, Tullamarine, Flemington, Pascoe Vale, Oak Park, Strathmore and nearby suburbs. It is also free to Greenvale, Attwood and Westmeadows on Wednesday. Metropolitan Melbourne is $9.90 for as little or as much as you like.

What if I’m not home?

The beauty of home delivery is the convenience, so we don’t expect you to be home. Our delivery team can meet any of your requests so please leave any special delivery instructions in the ‘customer’s note’ section and we will attend to it or call you to make arrangements. We deliver between 8am - 4pm weekdays.

We accept the following payment types:

  •  - Paypal
  •  - Visa
  •  - Mastercard